Returns & Refunds Policy
At KalakarNari.shop, we want you to be completely satisfied with your purchase. If for any reason you wish to cancel your order or return your goods, please review our policy below:
Order Cancellation:
You are entitled to cancel your order within 30 days without providing any reason. The cancellation period will expire 30 days from the date you received the goods or from the date a third party you have appointed (who is not the carrier) takes possession of the product.
To exercise your right of cancellation, you must inform us of your decision via a clear statement. You can notify us by email at info.kalakarnari@gmail.com.
Refunds:
We will reimburse you no later than 30 days from the day we receive the returned goods. The reimbursement will be made using the same payment method you used for the original order, and you will not incur any fees for this reimbursement.
Conditions for Returns:
To be eligible for a return, please ensure:
- The goods were purchased within the last 30 days.
- The goods are in their original packaging.
Non-returnable Items:
The following items cannot be returned:
- Goods made to your specifications or clearly personalized.
- Goods that deteriorate rapidly or have expired.
- Goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- Goods that, by their nature, are inseparably mixed with other items after delivery.
We reserve the right to refuse returns for any merchandise that does not meet the above conditions at our sole discretion.
Returning Goods:
You are responsible for the cost and risk of returning the goods to us. Please send the goods to the following address:
Kalakar Nari
[Your Business Address]
[City, State, ZIP Code]
[Country]
We are not responsible for goods damaged or lost during return shipment. We recommend using an insured and trackable mail service. We cannot issue a refund without actual receipt of the goods or proof of return delivery.
Gifts:
If the goods were marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit for the value of the return. Once the returned product is received, a gift certificate will be mailed to you.
If the goods were not marked as a gift at purchase, or if the gift giver had the order shipped to themselves for later delivery to you, the refund will be sent to the gift giver.
Contact Us:
If you have any questions regarding our Returns and Refunds Policy, please contact us by email at info.kalakarnari@gmail.com.